Privacy Policy
Last updated: February 2026
1. Who We Are
SellPhones.sydney is a local iPhone buy-back service operating in the Penrith area and greater Sydney, NSW, Australia. We can be contacted at:
- Phone: 0415 957 027
- Email: support@sellphones.sydney
2. Information We Collect
When you submit a quote request through our website, we collect the following information:
- Your name
- Your phone number
- Your email address
- Your suburb
- Details about the iPhone you wish to sell (model, damage description)
We do not collect payment information, government identifiers, or sensitive personal information through this website.
3. How We Use Your Information
We use the information you provide solely to:
- Contact you with a quote for your iPhone
- Arrange the purchase and payment if you accept our offer
- Respond to any enquiries you send us
We do not use your information for marketing purposes and we do not sell, rent, or share your personal information with third parties, except as required by law.
4. How We Store Your Information
Quote request data is transmitted securely and stored only as long as necessary to process your enquiry. We use industry-standard security measures to protect your information in transit and at rest.
5. Your Rights
Under Australian privacy law (Privacy Act 1988), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Make a complaint about how we handle your information
To exercise any of these rights, please contact us at support@sellphones.sydney.
6. Cookies
Our website may use basic analytics to understand how visitors use our site. We do not use advertising cookies or tracking pixels. If you have concerns about cookies, you can disable them in your browser settings.
7. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about this privacy policy or how we handle your information, please contact us:
- Email: support@sellphones.sydney
- Phone: 0415 957 027